Thursday, April 13, 2006

Customers Love it When Your Staff Smiles

Having repeat customers in your business is crucial to its success. Regardless of people's backgrounds, they love to be treated nicely. I'd rather have a hamburger well presented as opposed to a steak in the face. When someone is pleasant, we as human beings are naturally attracted to them whenever we go to their store. We may feel a bit saddened if the person we admire isn't at work that day.
As business owners, we must strive to hire the nicest and more friendly people we can find. It's better to have 2 smiling cashiers that are slow than it is to have 10 rude cashiers. Please remember, these people represent your business and your business should represent you. Cashiers and clerks interact with your customers so they need to be nice and smile "all the time". It should be a very warm and welcoming atmosphere in your business. Take the time to find the right people and you will create and grow a beautiful pool of return customers in your business...

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